Shipping Free shipping on all orders!Free shipping worldwide!! Non-sales tax!7-10 days delivery!!
1.We offer FREE SHIPPING on all orders regardless of the destination and the total weight of the order. Our products reach almost everywhere parcel force can reach.2. We provide No Sales Tax on every order.We pays all applicable sales tax for orders shipped in the worldwide.3. All international shipments are shipped via EMS express mail mainly, and We do not use regular Air Mail for international orders.4. International shippingis handled by INTERNATIONAL EMS from China,within 7-10 working days delivery usually.The shipping status of the parcel is online traceable.5. Make sure to provide precise city, state, and zip code information. Remember to spell out the city to which you are shipping the order. Many times abbreviations, misspellings, and other typos can result in errors in this section. Your shipping address must be true. We shall endeavor to dispatch the boots to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 10 days beginning on the day after you place your order. If we are unable to dispatch the goods within that time we will email to let you know and give you an estimated delivery date and you will have the right to cancel your order and receive a full refund as set out in that email.
Exchanges And Returns For Returns:
We want you to be happy with your purchase from us. If for any reason you are unhappy with your goods, you have the right to return them and receive a refund in 15 days after receipt.You may return goods and receive a refund provided: 1.They are purchased on our website and it is within 15 days of receiving the boots. 2.They must be free of wear and tear and must be thoroughly cleaned so that all dirt and debris is removed.Dirty shoes will be returned to the customer, without evaluation. 3.All packages should be sent via a traceable method, such as USPS "Recorded Signed for" delivery service, US Mail Delivery Confirmation. We are not responsible for packages lost in transit to us. 4.We will deduct a 15% restocking fee. Because we provide free shipping for every order. So please contact us with all your questions and concerns before placing your order. 5.We do not cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments. We'll do everything we can to take care of your return quickly. Usually it takes 7-10 working days. Once your return is received and processed, your refund will be credited to your initial form of payment.
For Exchange: Exchanges are only allowed when: 1.The boots are defective; 2.They are not as per your order or not proper size, 3.They are returned within 15 days of your receiving them. Please note that: 1.Email us firstly because returns without a return authorization from us will not be accepted and you can get the return address. 2.All items can only be exchanged for replacement at the equal price. 3.We are not responsible for any shipping charges during the whole exchange process. 4.Please be aware that we will issue the replacements only after your returns have been received. Email us at sales@cheapesttimberland.com, if you have any questions about our exchanges and returns policies.
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